First Visit
Arriving at the venue, the community entrance is located to the right the main school entrance next to the pool hall.
The staff onsite will then show you to the pool and changing room areas.
Changing Rooms: The changing rooms are open and available to use before and after you lessons. The changing room setup is split male and female with open plan changing spaces.
Identifying your teacher: When attending for your first lesson please notify the class teacher that it is your first visit to the lessons. This will help the class teacher locate you on the class list.
You can identify the Stepping Stones swim team by their bright blue teaching tops which will have the Stepping Stones Logo on the back.
Car Park:
The disabled parking bays at the front of the school are only for the use of staff/visitor blue badge holders. All other spaces are open for customers to use.
Spectating & Viewing
Spectating is not permitted poolside. The poolside area is very tight and does become wet during the lessons.
There is a glazed section that does give view's into the pool hall. There are options to view the lessons from outside however we appreciate it is not ideal especially in the winter months. The delivery team will help support your swimmer, we understand the first couple of lessons can be hard settling in. Our teachers will allow new parents to hover poolside until their swimmer is settled into the pool, however once your swimmer is in the lesson we would ask all parents to exit poolside.
There are area's within the school that parents can wait whilst the lessons take place.
Pick Up & Drop Off
Swimmer Drop Off:
Swimmers will be collected from the changing room exit on poolside. Parents and swimmers should wait poolside together until the start of your scheduled lesson time. The poolside coordinator will help show you round to your class teacher.
Swimmer Collection Point:
Please arrive in time for your lesson finishing, all lessons are 30mins in length. Swimmers will be accompanied by the lesson coordinator back to the changing room drop point.
Please note to ensure the safety of all our swimmers we have asked our teaching team to ensure that swimmers are handed over to a responsible adult at the end of each lesson this is regardless of age. Please arrive on time for the start and end of your scheduled lesson to ensure the smooth transition of classes.
* All lessons are 30mins in length.
W h a t t o b r i n g
Swim Kit
Swim Shorts:
We recommend that swim shorts do not pass below the swimmers knee.
Swim Costume:
It is recommended but not essential that swim costumes are one piece.
Goggles
Goggles are an essential piece of kit during the lessons.
Even if your swimmer does not like goggles we recommend bring a set along to each lesson.
This will help your swimmer speed through the programme.
Equipment
All other equipment will be provided poolside for use during the lessons.
Armbands and other floatation devices are not required for our lessons.
Our teaching team work with floats and noodles through the lessons to support all swimmers.