First Visit
Arriving at the venue, head to the leisure pavillion. The reception team will welcome you to the club and give you directions to the changing area's. Please note that the changing rooms are split male and female, children under the age of 8 are welcome to use either changing room.
Changing Rooms: The changing rooms are open and available to use before and after you lessons. The changing room setup is a changing village with limited cubicle change.
Identifying your teacher: When attending for your first lesson please notify the class teacher that it is your first visit to the lessons. The Stepping Stones swim team can be identified by their bright blue teaching tops which will have the Stepping Stones Logo on the back.
Spectating & Viewing
Spectating is not permitted poolside. The poolside area is very tight and does become wet during the lessons.
There is a glazed section in the waiting area that does give view's into the pool hall. This area does become busy, if you are using this area please be mindful of other families and club members that may using the facility. The club are in untimate control of the facility so please follow any request made by the club management whilst on site.
James Braid Lounge is availiable whilst the lessons are underway.
Location: The James Braid Lounge is located on the first floor of the club. To find it, simply proceed to the far end of the corridor, past the Brasserie.
Brasserie Update: For those interested in having a meal after the lessons, the Brasserie will continue to be available for service, except on Saturday morning, when it is closed.
Poolside Waiting: We kindly ask that parents avoid waiting poolside during the lessons unless you are club members actively using the facilities.
Please note poolside viewing will not be permitted, we kindly ask that you comply with any request from our teaching team or club management. This is for the saftey and comfort of other pool users.
Pick Up & Drop Off
Swimmer Drop Off:
Swimmers will be picked up at the changing room entrance, please arrive on time to ensure that your teacher is at the collection point to collect your swimmer.
Swimmer Collection Point:
Swimmers will be dropped at the entrance of each changing room, please note that swimming instructors cannot enter changing villages. We ask that parents come to the changing room entrance at the end of their scheduled lesson so swimmers can be reunited.
Please note to ensure the safety of all our swimmers we have asked our teaching team to ensure that swimmers are handed over to a responsible adult at the end of each lesson this is regardless of age. Please arrive on time for the start and end of your scheduled lesson to ensure the smooth transition of classes.
* All lessons are 30mins in length.
W h a t t o b r i n g
Swim Kit
Swim Shorts:
We recommend that swim shorts do not pass below the swimmers knee.
Swim Costume:
It is recommended but not essential that swim costumes are one piece.
Goggles
Goggles are an essential piece of kit during the lessons.
Even if your swimmer does not like goggles we recommend bring a set along to each lesson.
This will help your swimmer speed through the programme.
Equipment
All other equipment will be provided poolside for use during the lessons.
Armbands and other floatation devices are not required for our lessons.
Our teaching team work with floats and noodles through the lessons to support all swimmers.